Video Academy
    Volta Media House Support

    Video Academy
    Video Academy
    Need help with your Video Academy membership?
    See all

    Managing Your Video Academy Account

    Learn how you can update and manage your Video Academy Account.

    Published: 29 September 2021
    Last updated: 29 September 2021

    Updating Account Information

    To update your Video Academy Account, please visit your account page.

    Updating Your Account Information

    To update the name and/or email address associated with your Video Academy account, simply:

    1. Visit your account page.
    2. Click on the Update Account Information button.
    3. Click on Edit
    4. Then enter your new name and/or email address.
    5. Finally click Save

    Updating Your Avatar

    We use a service called Gravatar to manage user avatars on our website.

    Gravatar powers your public profile, visible wherever you post, comment, and interact online.

    To update your profile photo, simply click on the Update on Gravatar button on your account page. This will take you through to Gravatar, where you can update your profile photo.

    Please note you will be required to either create or sign in to a Gravatar account in order to update this. It is quick and free to do, and integrates with millions of websites.

    Unsubscribe From Our Email Newsletter

    If you wish to unsubscribe from our email newsletter you have two options.

    Option One

    The first and easiest option is to click Unsubscribe at the bottom of our emails.

    Option Two

    For the second option, when you are on your account page, click on the Update Account Information button.

    Here you can unsubscribe or resubscribe to our newsletter by click on the Email newsletter toggle.

    Subscribe To our Email Newsletter

    If you have previously unsuibscribed from our newsletter, you can always resubscribe by visiting your account page and clicking on the Update Account Information button.

    Here you can resubscribe to our newsletter by click on the Email newsletter toggle.

    Deleting Your Account

    Please contact our support team if you wish to delete your account.

    Still need help? Get in touch with our support team. No robots involved 🤖